Contact Us - Web Site Help

Here are the answers to our most common web site questions:

FAQ - Web Site Help

What do I do if I am having trouble logging in?

A problem can occur if cookies are disabled. Check your browser preferences/options/settings to make sure cookies are accepted.

With the Microsoft Internet Explorer browser, a problem could occur if browser security settings were increased. To troubleshoot you can try these steps:

  1. In Internet Explorer > Click Tools > Internet Options
  2. Select the "Privacy" tab > Click the "Web sites" button > Type > Click "allow".
  3. Please close and restart your browser


How do I update my email address?

  1. Log in to the Simple Rewards® Club using your old email address.
  2. Click on the My Profile tab.
  3. Enter your new email address and click on update.
  4. Be sure to use the new email address next time you log in.


How do I change my password?

  1. Log in to the Simple Rewards® Club using your old password.
  2. Click on the My Profile tab.
  3. Type a new password and click on update.
  4. Be sure to use the new password next time you log in.


Still need help?

Land O'Lakes welcomes your comments and questions. Please click the link below to send your question via email*.


* Land O'Lakes' policy on comments and other material submitted to Land O'Lakes, Inc.
Please be aware that once you submit your idea, recipe, tip, memory, or other information,
Land O'Lakes will exclusively own all existing and future rights to the contents of the submission of every kind and nature. Land O'Lakes will be entitled to unrestricted use of the submission for any purposes whatsoever, commercial or otherwise, including, but not limited to, reproduction, disclosure, transmission, publication, broadcasting or posting without any compensation to or acknowledgment of the provider of the submission.

The Simple Rewards® Club is your personal online resource for exclusive offers and information. It’s also our way of saying “thank you” for trusting Land O’Lakes and inviting us into your home. Membership is free, so sign up today.

FREE Sign Up Includes:
  • Our Measuring Cup® Newsletter Preview »
  • Money-Saving and Exclusive Offers
  • Online Recipe Box

Already a Member? Sign In.


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    Starting February 15th, you will not be able to access your Simple Rewards account due to routine site maintenance. Accounts will return to normal functionality on February 29th.

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    If you did not receive the email, please check your email junk folder (just in case) or contact us.

    Hi, I'm Becky. I'm eager to share my best ideas and favorite recipes from my 20+ years in the Land O'Lakes Test Kitchen. I'm also excited to help with any questions you have about cooking and baking with Land O Lakes® products. Some of the questions and answers will be published in our newsletter, The Measuring Cup®. Please use the short form below to ask your questions, or share your tip or memory.

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